Alternative Response Program

General Information

HCI has been providing Alternative Response Services (formerly Community Intervention Services) since 1999.  Individualized case management is provided for families who have been reported to the Maine Department of Health and Human Services with allegations of child abuse or neglect to ensure that children at risk of abuse or neglect (and their families) receive services that increase or enhance the level of safety for the family.

Case managers and families work together for up to four months to develop strategies and plans that strengthen and enhance the lives of families in situations where a child’s safety may be at risk.

Alternative Response Services are provided in the homes of clients in the following counties:

  • Knox County
  • Waldo County
  • Lincoln County
  • Sagadahoc County

HCI will not discriminate against any client or applicant for services because of race, color, sex (including pregnancy and gender identity), handicap or disability, political affiliation, age, sexual orientation, marital or parental status, religion, genetic predisposition, ancestry or national origin, retaliation or military service. HCI provides reasonable accommodation to qualified individuals with disabilities upon request.